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What Payment Types do you Accept?
How Much is Shipping and How do you Ship?
What do I do if There is a Problem With my Order?
Are Your Items Brand New?
What if I Have a Question Regarding Personalization?
Can I Change the Font Style?
Do You Offer a Discount for Large Orders?
Do You Ship Internationally?
Do you pay customs fees?


What Payment Types do you Accept?
We accept Paypal, Money Orders, Cashiers' Checks or Personal Checks. Do keep in mind that if you send a money order or cashiers' check that we will wait for payment to clear before we process your order.

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How Much is Shipping and How do you Ship?
All domestic shipping is free. If you live outside of the Continental US and would like to receive our products, please use the shipping matrix to determine the cost. Items are shipped overseas via USPS Priority International. Items are shipped using a ground saver method (UPS, FED EX, Speedee or USPS) unless a shipping upgrade or specific carrier is requested. There will be an additional cost for this service.

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What do I do if There is a Problem With my Order?
Please contact us right away! We stand behind our products 100%! For a detailed outline of our terms, please visit our "terms" page.

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Are Your Items Brand New?
Absolutely! All of our items are brand new and just waiting for your personal touch!

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What if I Have a Question Regarding Personalization?
Please feel free to contact me day or night! I know how frustrating it can be to make sure that the gift you are buying is just right! I will work with you until you are completely satisfied with your order!

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Can I Change the Font Style?
No, unfortunately, the font type and style cannot be changed or altered in any way. Please view the photos carefully, and if you have any questions, always feel free to contact me!

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Do You Offer a Discount for Large Orders?
That depends on the item being purchased and the quantity of the order. Please contact me for more information.

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Do You Ship Internationally?
Yes we do! Currently, we have the shipping matrix set up to ship to the United Kingdom and Ireland. We will ship anywhere so if you can not find shipping charges to your country, we just have not gotten around to setting up the shipping matrix for that part of the world. Just contact us directly, and we will be glad to give you a shipping quote!

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Do you pay customs fees?
We are sorry, but additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be.

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Last Updated: 5 Jun 2020 20:37:27 PDT home  |  about  |  terms  |  contact
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